Customer Testimonials

Yelp

Congratulations Tracy Mazda – People love us on Yelp!

Congratulations! Locals around Tracy say Tracy Mazda is one of the best spots around town. Check out our Yelp Reviews!


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DealerRater
Jun 29, 2015
 

Came in to purchase a new car after a month of research. With price comparisons from different dealerships in the area, Tracy Mazda was pleasant to work with and met the challenge of discussing all the numbers and breakdown. The team as a whole from Sales to Financing were all pleasant to work w Read More...

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DealerRater
Jun 25, 2015
 

Well, Im on a market to buy a Miata so I'm cruising around the internet and found the 2015 Mazda grand touring with less 2k miles in it from Tracy Mazda. I did email Brett Allen the GM from Tracy Mazda, I asked him if he will consider my offer to buy the car?I don't want to waste my time and their Read More...

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Yelp
Jun 23, 2015
 

I am so excited to drive away in my new (used) Scion XB I had to write my Yelp review from the lobby of Tracy Mazda! I have been on the hunt for a used XB and visited almost every dealership within a reasonable driving distance. Yes, Tracy Mazda had the car I wanted, but their customer service sealed the deal. After dealing with sour-face salesman who seemed to care less about being personable, and managers who hid behind walls and never said hello, my husband and I were overjoyed to be greeted with huge smiles and kindness. I called in advance and Nick Tan, our gracious salesman, had the vehicle ready and waiting in the shade when we arrived. He was really nice and helpful, ready with all the info about the car. Then the manager, Ronnie Vajdak, came out to say hello and worked with us directly to make the deal happen. I actually nicknamed him "Smiley Guy" because he was so friendly. I never felt pushed or hustled once during the transaction. The excellence in customer service, and the calm environment of the dealership, made us happy to sign on the dotted line. Thank you Nick, Ronnie, and Tracy Mazda! We are so excited to drive away in our new ride!

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Yelp
Jun 23, 2015
 

I am a Service Consultant for Livermore Harley-Davidson and my wife I moved from the Tracy to Dublin 4 months ago. We use to take both of our Mazda's to Tracy Mazda, but now that we live in Dublin we decided to take our vehicles to Dublin Mazda for Oil Change and Tire rotation and came to find out that we got charge double for the service on both vehicles. Kristin at Dublin Mazda was nice but did made our visit personal or pleasant, it was more business transaction deal. As a Service Consultant my self, I always try to make my customer's visit a pleasant one and a personal. So yeah, I think we will keep taking our vehicles to Crystle at Tracy Mazda for all our services, it's worth the drive to get the same service I provide to my customers as Crystle has provided for us.Thank you Crystle for your great service and we will see you soon.

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DealerRater
Jun 16, 2015
 

I recently purchased my second Mazda from Kristie and it was the most easiest process. I originally went back to her because I bought my first car from her and she was able to give me what I wanted and needed, this second time around she was so helpful and made me relax when I was buying a car becau Read More...

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Yelp
Jun 11, 2015
 

Went to the Mazda dealership and they had the best service in the world. This lady name Christie was great and a good person to work with. Highly recommend this Mazda in Tracy, and if you want to do business I recommend going with Christie

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Yelp
Jun 9, 2015
 

David and Frank are awesome!! Had such a great experience here. After researching all over I came to see a cute Mazda that was in my price range. No p...

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Yelp
Jun 2, 2015
 

I would like to start this review by saying that if I could rate this more than five stars, I absolutely would. As soon as I stepped on to the mazda lot not...

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Yelp
May 16, 2015
 

I was out searching for my first car that is great on gas and in my budget, I came across Tracy Mazda and that's where it all began. Kristie Debenedetti was my sales consultant and she was amazing!!!!! She provided incredible customer service and made me in NO way feel pressured in buying my first car. She was more interested in my needs for a car then to sell quickly and get it over with. She did her job thoroughly and completely. I left very satisfied and very excited with my new Mazda 3. :) If anyone is trying to purchase a new vehicle I would definitely recommend Kristie Debenedetti great personality and very outgoing. Thank you Kristie :)

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Yelp
May 3, 2015
 

I just purchased a 2014 Mazda3 with the help of NICK TAN.  Nick turned out to be a real treasure:  he was helpful, knowledgeable, open to suggestions, and ready to go through the in's and out's of making a purchase.  He seemed endlessly patient, and he handled the many details with expertise and a smooth, diplomatic manner.I will be most happy to direct friends to Nick as a go-to-guy when they need a first-rate car, with the process handled with a smooth and knowledgeable hand.NICK IS A FIRST-RATE PERSON TO DEAL WITH IN PURCHASING A MAZDA - HE MADE THE TRANSACTION PLEASANT AND EFFECTIVE.Much appreciation,Nona M. Sanford

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