Congratulations Tracy Mazda – People love us on Yelp!
Congratulations! Locals around Tracy say Tracy Mazda is one of the best spots around town. Check out our Yelp Reviews!
5 starts to Shane in the service department. I am unable to drop off my vehicle and pick up a loaner due to my work schedule. Shane helped set me up with a loaner car and drop my car off after hours. He went out of his way to help me get my information setup to pickup a loaner car after their department closed. He left all the needed paperwork and keys with sales. I was also able to drop my car off with sales thanks to him. Made it really convenient for me to have repair work done on my vehicle. Highly recommended
had a great and smooth experience , they were straight forward and very helpful. very knowledgeable , and pleasant.very patient. will buy from them again in the future
We started the day at another Mazda dealership and the staff there were just plain aggressive and rude. We test drove a few cars because we really like pretty much all the Mazda range and wanted to finally decide whether to get a 3, 6 or cx-5. I'm not going to go into a huge amount of detail but suffice to say the impression we got by the end was that the staff simply wanted us to pick quickly and then hand over the cash as if a 25 to 30 thousand dollar purchase should be done quickly. Leaving, we saw another car online at Tracy and travelled there. There was such a contrast in service with absolutely no pressure and a fun/in depth test drive of the 3 series I ended up purchasing. If, and when I eventually either get a second Mazda or decide to upgrade my current model I will definitely be returning here even though it is a bit of a drive.
Very friendly people