Customer Testimonials
Congratulations Tracy Mazda – People love us on Yelp!
Congratulations! Locals around Tracy say Tracy Mazda is one of the best spots around town. Check out our Yelp Reviews!
OMG! My family loves Tracy Mazda! We went there this past Saturday (9/7/2019) to have my mom's 2008 CX-9 checked out and find out why the check engine light was blanking. While we were waiting, Mike (Sales Manager) came over and was asking if we were looking for another car. We were not at the time and just wanted to get the car we have fixed. Mike came back over and talked to us and wanted to know our situation. We talked for a while and come to find out from the service department that the CX-9 needed more repairs then the car was worth so we tested drove a MDX and it was out of our price range. Mike didn't give up! He told us about a Nissan Rogue and he went to get it. My mom really wanted another Mazda. So when Mike came back, he was ready for us to look at the other car. Come to find out, he brought us a Mazda instead of the Nissan! The look and the smile that was on my mom's face was priceless! We test drove it and Mike was showing me some of the features of this mini SUV. We came back and moved forward with the SUV and my mom was approved for the 2016 Mazda CX-5! Tracy Mazda deserves more than 5 stars in my book! They helped me and my mom get the vehicle for her, took be back home to get other paperwork needed to get the SUV..(Thank you so much Kristy for being so patient and understanding to my family!) The process of buying this SUV for my mom was so easy and not stressful at all! They were so accommodating that Tracy Mazda even fed us because we were there so long! I also want to thank Shannon in the service department for being so patient and kind to me and my family that day! Everyone that had a hand in the process of getting my mom into a newer Mazda from the one she had and wanted to keep had been nothing but a God send in our lives! My family loves Tracy Mazda so very much and God bless you all for your help and patience with us! I will recommend Tracy Mazda to anyone that wants great customer service and making you feel like you're a part of their family! Keep up the great work you all do! The pics are of the vehicle they put my mom in! So awesome!
Great Customer Service
Wonderful the staff was very friendly and helpful. And with Dmv and the mall and the movie theater a hop, skip,& a jump away. It's the perfect location if your getting your car fixed and you can go shop it entertain yourself with a movie. 2 thumbs up!!
We had a phenomenal experience today at Tracy Mazda. Full of thanks to David and Zamir for accomodating our needs. They are very professional, friendly and knowledgeable about their product and services. With their diligent effort, we were able to get the deal we want and walked out of their store very satisfied! They made us feel comfortable, and NEVER pressured us to purchase extra services. Also, big thanks to Zach for the warm welcome he had shown us. Again, thank you so much everyone.. May more sales to come!! -- Dominic & Honey
The folks at Tracy Mazda are wonderful! No high pressure sales tactics and they made purchasing a vehicle very easy. This is my 2nd vehicle from Tracy Mazda. My salesperson Zack was amazing. Everyone should ask for him when they purchase their Mazda
Good coffe and customer service.
I Went in to look at a 2017 MX-5 RF Special Edition that was in the center of the showroom last week. Zack was helping me out. He moved the car out of the showroom so I could drive it and he worked with me & his manager to find a reasonable compromise on price. In the end, I bought this lovely car with the shortest amount of paperwork and discussion I've ever experienced during a car purchase. I had to go home to Oakland to get a cashier's check for the down payment, and traffic was terrible going back out to Tracy for the car pickup. My friend Erik flew me out to the Tracy Municipal airport in our shared airplane and Zack stayed late at work, picked me up at the airport, and personally handed me the keys and car. What a great guy! Also, the MX-5 RF is AMAZING. Thanks, Zack!!
